Privacy Policy

Effective Date: [3/21/2025]

VibrantUSA LLC (“VibrantUSA,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information from individuals who visit our website, engage with our photography services at participating restaurant locations, or use our digital features.

We are committed to exceeding privacy standards and ensuring transparency for both restaurant partners and guests. By using our services or accessing our website, you consent to the data practices described in this Policy. We may update this Policy at any time. Continued use of our services following changes constitutes your acceptance of those changes. If we intend to use personally identifiable information in a materially different way than when collected, we will notify users and allow them to opt out.

This Policy applies to VibrantUSA and governs all data collected through our website, on-site guest photography programs at participating restaurants, and digital content delivery tools such as QR codes. This Policy does not apply to third-party websites we link to. We recommend reviewing their privacy practices separately.

We collect personal information only when it is knowingly and voluntarily provided. This may include your name, email address, or phone number, for example when you request a digital copy of your photo or complete a feedback form. Restaurant partners may share business information such as contact details and logos to help deliver our services.

Guest photographs are only taken with verbal permission and participation is always optional. We never use guest photos for marketing without express permission. Automatically collected information may include IP addresses, device data, referral sources, and site usage statistics. Our system may track QR code scan activity, but this does not include personal data unless you submit it voluntarily.

We may collect anonymous demographic information such as general location, browser type, or behavior patterns to improve our service quality. This information is not used to identify individual users.

The information we collect helps us deliver and personalize photography services, provide branded prints and QR codes for reviews, fulfill guest photo requests, support restaurant partners, and improve the functionality of our services. We may also use it to comply with legal obligations, protect our rights, or resolve disputes.

VibrantUSA does not sell, rent, or lease personal data to any third party. We may share information with trusted service providers (such as printing vendors or CRM platforms), restaurant partners (excluding any guest contact data without permission), legal authorities when required, or advisors under confidentiality agreements. These uses are limited strictly to the purposes for which the information was collected.

Guest photography is fully opt-in. Photographers will always ask for consent, and guests may decline without pressure. We do not collect or share guest emails or phone numbers unless the guest voluntarily submits them, and we do not share this contact information with restaurants unless authorized by the guest.

We retain personal information only as long as necessary to provide services, maintain accurate records, or comply with legal obligations. Guest photos are generally stored for no more than 30 days unless an extension is required by the guest or a partner agreement.

We use appropriate administrative, technical, and physical safeguards to protect the data we collect. These include encrypted storage, access control for staff, and periodic data reviews. While we take reasonable precautions, no system is completely secure. By using our services, you acknowledge this risk.

You have the right to access, modify, or request deletion of your personal information. You may also withdraw your consent or request information about how your data is collected or shared. To exercise your rights or make a data request, please email contact@vibrant-usa.com.

We do not knowingly collect or store personal data from children under the age of 13. If such data is discovered, it will be promptly deleted unless verified parental consent is provided.

We reserve the right to contact users for non-marketing reasons such as service updates, policy changes, fraud prevention, or account issues. These communications are not subject to opt-out requests.

Our website uses cookies and other tracking technologies to understand user behavior and improve performance. You can control cookie usage through your browser settings, though disabling cookies may limit site functionality.

VibrantUSA operates primarily in the United States. If you access our services from outside the U.S., you agree to your data being transferred to and processed in the United States in accordance with this Policy.

By using this website, you are hereby accepting the terms and conditions outlined in this Privacy Policy. If you do not agree with these terms, you should refrain from further use of the site or our services. Your continued use of our website or services following any updates or changes constitutes your agreement and acceptance of those changes.

For any questions or concerns related to this Privacy Policy or your personal data, you may contact us at:

VibrantUSA LLC
Email: contact@vibrant-usa.com
Website: www.vibrant-usa.org